You want to make a return and you want to know if you are responsible for the costs?
You must ensure that you meet all the conditions of return. To know the terms and conditions you can click here : What are the conditions to return a product?
NB : You have a flyer within each package to explain how to make a return.
Return shipping costs:
- All products must be returned in their original packaging and condition, without having been used or damaged. If these conditions are not met, we reserve the right to refuse your return.
- In accordance with article L121-20 of the French Consumer Code, you have a period of one hundred (100) days to return to us, at your expense, a product that does not satisfy you.
Consequently, the expenses of return are with your load, except if it acts of an error of our share (for example, wrong article sent).
The Roller'N Co. team