There is an error in my order, what should I do?

You made a mistake when ordering ? You forgot an item or you received the wrong item? Don't worry, we will answer your questions. 

Error at the time of the order

You realized that you bought the wrong item (wrong size, color, size ... etc.), you changed your mind, you want to cancel your order or you forgot to add an item at checkout ? No worries, several options are available to you.

In this case, please refer to the guide: How to modify or cancel your order?

Error during the reception

You have just received your package and you realized that you have not received the right item or this item does not suit you ? Don't worry, we have the solution.

Please refer to the guide : Returns and refunds

An item is missing in my package

You have just received your package but an item you ordered is missing? First of all, please excuse us.

Then, please contact us and we will send you back the missing product for free and immediately.

See you soon, the Roller'N Co team.